Hotel Events Staffing Agency for Banquets and Conferences

From setup to service, TUMI provides dedicated banquet and event professionals who integrate with your hotel team. Our staff receive comprehensive benefits and ongoing support, ensuring reliable coverage for conferences, weddings, and large-scale hotel functions.

  • W-2 employees with full benefits

  • Texas’s largest hospitality staffing firm

Staffing Challenges That Slow Down Your Events

Events demand precision timing and professional service. When staff call off or your team is stretched thin, the pressure falls on managers to fill gaps instead of overseeing the event.

  • Managers covering service shifts instead of leading and overseeing events
  • Last-minute call-offs leaving you scrambling right before functions
  • High turnover in banquet departments affecting your service consistency
  • Time spent recruiting and interviewing for seasonal event positions
  • Difficulty maintaining quality standards during busy event seasons

Banquet and Event Positions We Staff

TUMI provides trained event professionals for hotel banquets, conferences, and catering operations. All staff integrate directly with your existing team.

Banquet Servers

Experienced staff who understand event flow, timing, and both plated and cocktail service

Setup Crew

Team members who handle room setup, breakdown, tables, chairs, linens, and equipment

Buffet Attendants

Staff who maintain buffet presentations, restock service stations, and assist guests

Event Captains

Leaders who coordinate event execution, manage service teams, and troubleshoot issues

Recreation Attendants

Staff for hotel pool functions, outdoor events, activities, and guest programming

Why Hotels Choose TUMI for Event Staffing

24/7 Customer Service Access

When staffing emergencies happen, reach us any time of day or night. Our customer service team handles urgent issues immediately.

W-2 Employees, Not Contractors

Every team member receives health, dental, and life insurance plus PTO. This structure attracts reliable professionals who stay longer.

Weekly Area Manager Visits

Your dedicated area manager visits your property every week to address concerns, ensure quality, and coordinate with your team.

Long-Term Partnership Focus

We build stable teams who learn your property’s standards and become an integrated part of your operation over time.

Reduce Your Event Staffing Costs by 12-18%

Hotels partnering with TUMI typically save 12-18% on hard employment costs annually. Our face-value billing means the invoice you receive is all you pay. No hidden fees for payroll taxes, insurance, or benefits on top of our rate.

Costs eliminated when you partner with TUMI:

  • Payroll tax administration

  • Workers compensation coverage

  • Health insurance premiums

  • Dental insurance expenses

  • Life insurance expenses

  • PTO tracking and payouts

  • Recruiting and advertising

  • HR department overhead

  • Training and onboarding costs

  • Employee turnover costs

What Hotel Partners Say About Working With TUMI

Our client relationships often span a decade or more. Here’s what hotel managers say about their experience partnering with us.

“Reliable, responsive, and quality. Even just having a call like this periodically shows that you guys are invested in the people that you’re putting in our property. I wouldn’t have any hesitancy in saying, I think you guys should give TUMI a call.”

Nick, General Manager, Hyatt (20-year partnership)

“One of the things I enjoy most is the accuracy and the cadence of our billing. We’ve been on a really great track record over the past 12 months with getting invoices received in a timely manner on a weekly basis. And the accuracy of the information on those invoices is 19 times out of 20 accurate.”

Andrew, Assistant Director of Rooms (8-year partnership)

“The responsiveness of adding staff is really, really great. When I ask for additional staff, there’s no issues with delays. It’s really great to see that when we ask for staff that you guys do have available staff.”

Kristal, Housekeeping Manager, Hyatt

Frequently Asked Questions About Event Staffing

Two to three weeks for ongoing needs, which includes full screening and property training. For emergencies, we can often provide same-day or next-day coverage from existing staff pools in your market. Contact us as early as possible to ensure you have the coverage you need.

W-2 employees, never 1099 contractors. This structure allows us to offer comprehensive benefits including health insurance, dental, life insurance, and PTO. Better benefits attract reliable professionals who commit to long-term positions rather than treating this as temporary gig work.

We find coverage immediately from our existing staff pools. Our 24/7 customer service line means you can reach us any time an issue arises. We maintain backup staff in each market specifically for these situations, so you’re never left scrambling to cover shifts yourself.

It depends on your arrangement. Some management companies require approval before partnering with external staffing providers, while others let properties decide independently. We have relationships with major management companies and can provide proposals directly to leadership if needed.

Hotel-based functions including conferences, corporate meetings, weddings, galas, and large banquets. We serve hotels with event and banquet facilities rather than standalone venues. Whether you’re hosting a 50-person dinner or a 500-person conference, we provide the professional staff needed.

We serve hotels exclusively, founded by hospitality professionals who understand your operations. Our W-2 employment structure with comprehensive benefits attracts quality candidates. Weekly property visits (not monthly) provide hands-on presence. 24/7 support means we’re available when you need us. And our 20-year track record with some clients proves our partnership approach works.

Face-value billing with no hidden fees. The invoice we send is all you pay. There are no separate charges for payroll taxes, workers compensation, or employee benefits. Invoices arrive on a predictable weekly schedule, and our accounts receivable team is available to answer questions.

Event Staffing Coverage Across the U.S.

We only operate in markets where our area managers can visit properties weekly. This commitment to hands-on support means you get consistent quality and immediate access to your dedicated team.

Primary Markets

Texas: Austin, Dallas, Houston, San Antonio

Georgia: Athens, Atlanta, Brunswick, Marietta, Savannah

Tennessee: Chattanooga, Knoxville, Memphis, Nashville

Additional Markets: Chicago, IL · Denver, CO · Indianapolis, IN · Orlando, FL · Washington, DC

Ready to Build Your Event Staffing Team?

Partner with the largest hospitality staffing firm in Texas. Get reliable event professionals backed by two decades of hotel industry experience.