If you’re in the hospitality industry, you know the workers you hire need a lot more than just essential skills. They need to share your core values, fit well within your company culture, and create memorable experiences for your guests – especially when it comes to staff such as housekeepers and kitchen workers.

From flexible staffing solutions through all seasons, to access to hospitality workers with the right experience, there are many reasons why it’s important to hire a hotel staffing agency to handle these things for you. Here are six reasons why you need a hotel staffing agency for your housekeeping and kitchen staff in particular.

1. Access to Workers Possessing the Right
Skills and Experience

Of course, it will depend on what positions you need to fulfill at the moment, but overall, you need to know you can find workers who are skilled at such things as food preparation, proper table service, and maid service with an adherence to high cleaning standards. You have a lot of different roles to fill throughout the year, which makes the search for candidates with the ideal level of experience so much more challenging. Extending the hiring process eats up time and resources you can’t afford.

That’s why it’s vital to find a hotel staffing agency you can trust to provide a complete vetting process to ensure recommended hospitality workers have all the necessary skills to fill the stated role. Hotel staffing agencies typically prioritize candidates who boast the relevant training or certifications so you can ensure you’re stocking your company with a qualified workforce.

2. Candidates Who Can Deliver An Exceptional Guest Experience

Having the right skills to do the job is one part of the equation. Your hospitality workers must also bring the right soft skills to the table, which include:

  • Positive attitude
  • Active listening skills
  • Communication skills
  • Problem-solving skills
  • Attention to detail
  • Time management skills

These skills will help your workers deliver exceptional levels of customer service while elevating the overall guest experience.

3. Pipeline of Staff to Fill Long-Term Roles

As you likely know, the turnover rate for the hospitality industry is very high. Partnering with a hotel staffing agency can help you finally achieve those lower turnover rates you’ve always wanted to see. Not only is a hotel staffing agency able to identify candidates who are committed to the hospitality business, they can also determine their dedication to the job at hand to make sure they align with your corporate vision and values.

This way, you can “test out” temporary or part-time workers who may be able to fill future roles. The result? Long-term hires who add value to your business for years to come.

4. Support For Recruitment Efforts

It’s not uncommon for hotels to compete with one another when it comes to attracting candidates with similar skills. Experts within hotel staffing agencies have been entrenched in the local community for many years and have developed long-standing relationships with government associations, local businesses, and industry groups. They bring a high level of understanding to the table regarding the unique hiring market in your area.

Using anything from social media presence to traditional recruitment methods, such staffing agencies can help you broaden your pool of potential candidates so you are better positioned to snag the kitchen and housecleaning staff that will uphold your quality standards.

5. Flexible Staffing Solutions Through All Seasons

From tourist season to the holidays, there are times in the hotel industry that are busier than others. You have an urgent need for housekeepers and kitchen workers during these peak times and can’t wait to handle the time-consuming vetting process yourself. Hotel staffing agencies, on the other hand, are able to address last-minute staffing requests without breaking a sweat.

That’s because they already have a network of potential candidates who are ready and available to work at a moment’s notice. Best part is, they can adapt to your hiring demands as your needs change to accommodate your schedule so you are never without the right support in your organization.

6. Trial Basis

We alluded to it above, but when you let a staffing agency supply you with the kitchen and cleaning staff you need, you’re able to explore these workers on a trial basis to make sure they’re the right fit before committing to a permanent employee. Many candidates look good on paper but lack the specific hard or soft skills you need for that job. Trying out a potential hire first can help you eliminate the stress of a possible poor hiring decision and give you peace of mind while exploring the fit.

Contact Tumi Hospitality Today

Tumi Hospitality has been providing hotels with hospitality staffing solutions to help them handle high-demand periods in a cost-effective way. To learn more about how we can better serve you and connect you with the housekeeping and kitchen workers you need, submit a request or call us at (512) 722-6000.