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The Importance of Background Checks For Hospitality Workers
Turnover rates for the hospitality industry are among the highest across the board. In fact, the hotel and motel industries report an employee turnover rate of nearly 74 percent, compared with 12 to 15 percent for other industries, according to[...]
Your Guide to Understanding Hotel Staffing Challenges
Hotels face a lot of challenges on any given day and in any given season but perhaps the biggest one across the board is the challenge of staffing concerns. In fact, according to the American Hotel and Lodging Association, 76[...]
7 Essential Skills to Look For in a Facilities Manager
Facility maintenance is a crucial aspect of any hospitality business, whether you own a hotel, restaurant, bar, or banquet hall. To that end, you’ll need skilled facility managers to carry out those duties. Their job is to not only maintain[...]
How-To Guide to Attracting Top Hotel Talent
As you are well aware, the hospitality industry is highly competitive, particularly within hotels where attracting top talent is a must if you want to enjoy success. This means you need to staff your hotel with individuals who possess top-notch[...]
Top Personality Traits to Look For in Front-of-House Reception Staff
While it’s important for all your hotel, office, or restaurant staff to have strong personality traits to enforce your brand, it’s especially critical for your front-of-house reception staff to possess these skills. That’s because they’re the first ones your customers[...]
Why is Screening For Work Ethic the Key to Success?
Screening: it’s a vital part of the vetting process, especially when it comes to hiring staff in the hospitality industry. Whether you’re looking to fill a position in food and beverage, operations, or reception, you must look beyond what their[...]